You may send goods back to us using Priority or Guaranteed services but we can only refund the approximate 2nd class postage cost.These are both standard services at the Post Office and should arrive within a few days. We can only refund the cost of 2nd Class Royal Mail or Standard Parcel for larger items.You will have to pay the post office to return the goods but we will refund these costs to your card or send you a cheque for the value.Goods must be returned within 14 days of receipt.Please be honest when dealing with us, we will try our best to resolve any problem you have as it is in our interest to have a happy customer!īelieve it or not we do make mistakes on the odd occasion! If we have sent you a part which is different to what is listed on your invoice we will be happy to make an exchange and pay your first class postage costs for returning the item. Goods should be accompanied with covering letter.If you feel that the product you have purchased from Twelve50 Bikes has developed a fault then please contact us before returning goods as many problems may be solved without you incurring postage costs. Generally speaking, warranties cover manufacturing faults and defects but do not cover damage caused by crashing, abuse, general wear and tear etc. The duration of this warranty is at least 1 year but some manufacturers offer extended warranty. Goods and packaging must be clean, as new in a saleable condition.Īll goods purchased from Twelve50 Bikes are coved by a full warranty.There is no need to contact us before you make a return unless you think that our help and advice may avoid you having to return the goods (in the case of a fitting problem etc) We offer a flexible returns policy and are happy to accept items back for a refund or exchange if they don’t fit, you’ve ordered the wrong things, the items are damaged or faulty upon receipt or you simply don’t like what you’ve ordered. With a multi-tool and a mini socket set, you’ll be able to take on any number of minor issues at the roadside and not let them ruin your day.Twelve50 Bikes conform to the Distance Selling Regulations, which are designed to protect you when buying items by Mail Order. In fact our mini socket set pick is so good, we reckon most bikers will grab one because they’re so cheap and yet so handy. We’ve also picked a great mini socket-set for riders who want better screwdriver options than you’ll get with a motorcycle multitool. You might also consider replacing your bike’s OWM toolkit with something a little more substantial. We’ve checked out the range of multi-tools and picked our best 3 to fit every budget. There are 100s of random reasons why it makes sense to carry a multi-tool. Maybe you’ve got an annoying label in your jacket you want to snip off, or a stone’s smashed your mudguard and you need to cut off the bit that’s no rubbing your tyre. ![]() You never know what you might need a multitool but they usually come in handy when you’re in a bit of a tight spot. ![]() The compact design packs in plenty of the tools you need to keep you moving. Handy in the garage but even more useful when out on the bike, especially when you’re touring. If you own a motorcycle, the chances are you’re going to need to perform some maintenance from time to time and a multi-tool is a seriously handy weapon in any rider’s arsenal.
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